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Why do customers like to chat with Zalo right on the website?
Zalo has become a popular communication channel with more than 75% of Internet users in Vietnam. When integrated on the website, Zalo brings convenience and instant connection. Customers choose Zalo chat for the following reasons:
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Direct consultation, easy to discuss needs
No contact fees
Familiar to Vietnamese users
Can exchange images, quotes, and send files easily
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Increase conversion rate by shortening the consultation process
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Create a sense of professionalism and enhance business reputation
Collect customer information easily for re-care
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Cosmetics, fashion, household items
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Conclude
Integrating Zalo chat into your website is a simple solution but brings powerful results in converting customers. Many businesses have increased the number of potential customers by 30% - 70% just by optimizing Zalo touch points on the web. If your business has not yet applied this solution, this is the right time.
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👉 Let's start today - from small actions, to create a solid digital future for Vietnamese businesses.
PNL SOFTWARE – Enhancing businesses with technology.
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